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Terms & Conditions

Welcome to AccessoryGalaxy.store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. Return and Refund Policy

We strive to ensure customer satisfaction, but in case of any issues, we offer a return or refund under the following conditions:

  • Returns are accepted within 4 to 7 days of delivery, depending on the delivery location.
  • Important: Customers must record a video of the unboxing process, starting from the sealed parcel to the opened product. Returns will not be accepted if the product has been opened, damaged, or tampered with.
  • Refunds, if approved, will be processed after the returned product passes our quality check.

2. Shipping and Delivery

  • Orders are typically delivered within 4 to 7 business days, depending on the delivery location within Pakistan.
  • We currently only ship to addresses within Pakistan.
  • Shipping Costs:
    • Free Delivery all over Pakistan.

3. Payment Methods

  • We currently accept Cash on Delivery (COD) as the sole payment method.
  • No installment or deferred payment options are available.

4. User Responsibilities

  • It is the customer’s responsibility to ensure the accuracy of shipping details, including name, address, and contact information.
  • AccessoryGalaxy is not responsible for delays or losses due to incorrect or incomplete shipping information provided by the customer.

5. Liability and Warranty

  • We do not offer any product warranties.
  • However, as a gesture of goodwill, customers may receive a bonus on their next order if they experience any legitimate issues.

6. Modification of Terms

  • AccessoryGalaxy reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Customers are encouraged to review this page regularly to stay informed.

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